For the sake of our users' security and privacy, Livewello recently changed the way 23andMe Gene reports are generated. So what does this mean? It means two things:
Firstly it is simpler: Users no longer have to go and download their entire raw data and then upload it into the App in order to generate their Variance report. Your Raw Data file contains your entire genomic information which can be used to determine a lot of other information about you besides your mutations.
We redesigned Livewello to only request from 23andMe, the specific SNPs needed by the owner and user, thereby limiting the amount of a user's personal genetic data that can potentially be exposed on the web. Uploading Raw Data files containing hundreds of thousands of your SNPs and other info, can leave your data vulnerable on the web.
Secondly, 23andMe itself, updates your Raw Data periodically especially as research is released in this ever evolving arena. Being able to use your Livewello App to take instant advantage of any updates is a huge plus as it means that you don't have to pay again for the App or repeatedly download and upload your Raw Data again. By adding this feature, our intention was to make the use of the App seamless.
In addition, most folks don't realize that Livewello uses 256 bit data encryption Technology for all data transmission via "Hyper Text Transfer Protocol Secure" also known as "https". This is the industry standard also used by Banks. You can verify this by clicking on the padlock sign in the web browser address bar when you go to https://livewello.com/23andMe
In our opinion, your Genomic Data can be more valuable than money. As such, we set out to secure it with that same calibre of Software Technology.
Furthermore, Livewello encrypts all personal, identifiable data entered through the website before it is saved, thus ensuring security and privacy. Access to all your data is secured by username and password. No user records are publicly accessible without a secure login. In fact, whenever you share some of the information you have stored on Livewello, the system notifies you when the person you shared it with, sees it.
By putting these security features in place, it ensures that our users' records cannot be crawled, or in anyway accessed by search engines. Understandably most everyday people don't realize that whenever they use a website that does not put these security parameters in place, search engines like Google, Bing, Yahoo etc can pull up whatever data you have entered in a search result!
For us Livewello, this was the level of protection and peace of mind we were sought before we embarked upon building this software ourselves. Our motivation to build Livewello the way it is now, came from the fact that we could not find any other software out there that could provide us with the reassuring features we need to care for our son and family members. With continued input from our users, we hope that we can continue to provide you with that same level of reassurance and efficiency.